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Case #5In ProgressMediumAffects access to care
Cardiology referrals faxed but not reaching intake
Springfield PC has faxed three cardiology referrals this month that intake has no record of. Suspect the old fax number on their EMR template.
- Doctor
- Dr. James Alvarez, MD
- Came through
- Tammy Rhodes · Office manager
- Topic
- Referral not received
- Raised by
- Maria Santos · October 5, 2026
- Resolution owner
- Maria Santos
- Due
- Oct 12, 2026
History
Priority: Low → Medium
Sam Rivera · Oct 6, 2026, 11:00 AM
Status: Open → In Progress
Maria Santos · Oct 6, 2026, 10:00 AM
Case opened
Maria Santos · Oct 5, 2026, 9:00 AM