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Case #3ResolvedMediumAffects access to care
Front desk using an outdated cardiology referral form
The form at the front desk is two versions old and is missing the echo order box, so referrals bounce back.
- Doctor
- Dr. Linda Park, DO
- Came through
- Tammy Rhodes · Office manager
- Topic
- Office communication
- Raised by
- James Okafor · September 21, 2026
- Resolution owner
- James Okafor
Resolved September 30, 2026
Barrier removedDropped off the current form and had the old stock recycled. Tammy updated the EMR attachment too.
Confirmed by Tammy Rhodes on Oct 3, 2026 (recorded by rep)
History
Office confirmation recorded
Confirmed by Tammy Rhodes on Oct 3, 2026 (recorded by rep)
James Okafor · Oct 3, 2026, 12:00 PM
Resolved — Barrier removed
James Okafor · Sep 30, 2026, 11:00 AM
Status: Open → In Progress
James Okafor · Sep 24, 2026, 10:00 AM
Case opened
James Okafor · Sep 21, 2026, 9:00 AM