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Case #5In ProgressMediumAffects access to care

Cardiology referrals faxed but not reaching intake

Springfield PC has faxed three cardiology referrals this month that intake has no record of. Suspect the old fax number on their EMR template.

Came through
Tammy Rhodes · Office manager
Topic
Referral not received
Raised by
Maria Santos · October 5, 2026
Resolution owner
Maria Santos
Due
Oct 12, 2026

History

  1. Priority: Low → Medium

    Sam Rivera · Oct 6, 2026, 11:00 AM

  2. Status: Open → In Progress

    Maria Santos · Oct 6, 2026, 10:00 AM

  3. Case opened

    Maria Santos · Oct 5, 2026, 9:00 AM